Question: Can you or your staff be tethered to the computer 24 hours, 7 days per week?
Many of our church or nonprofit customers do start off by managing the chat strategy themselves.
On Sundays or during the time of the service, there should always be someone staffing the live chat strategy.
It is vital for chat conversion that your site is staffed at all times. You can purchase our software where your team staffs the incoming chats, or you can use Magnum to back up and guide all proactive chats.