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Our Work | Magnum Live Chat

Our Work

Visitor History, Popular Pages, Key Words, Referral Pages

Ask and you will receive.  Many Magnum Chat customers wanted access to more stats.  With ...

Visitor History, Popular Pages, Key Words, Referral Pages

Ask and you will receive.  Many Magnum Chat customers wanted access to more stats.  With Visitor History you are tracking every page, every product and service that the website visitor is looking at.  With popular pages, you can analyze your site to determine which pages are performing well, while others are not.  In comparison to Google Analytics, this is all done and seen in real-time.

When it comes to Key words used in Google, Bing, or Yahoo, Magnumchat tracks all of these in real time to enhance your PPC campaigns.  And last with Referral Pages, we track where every website visitor is coming from.  The intelligence gained here about your site allows you to see what sites and backlinks are referring customers to go to your site.

 

Task List and CRM

Built into the Magnum Chat platform, you will find a scheduling system and task list.  ...

Task List and CRM

Built into the Magnum Chat platform, you will find a scheduling system and task list.  Whether it’s scheduling appointments, online presentations, or demos, you have the opportunity to keep the entire team on the same page.

This is a great project management tool that can be utilized as many users of the system that you have on the live chat platform.

 

Animated Custom Chat Icons

The use of a .gif file can be very powerful in attracting the attention of ...

Animated Custom Chat Icons

The use of a .gif file can be very powerful in attracting the attention of the website visitor.   You can see the example of the woman moving to your left.  We have hundreds of different animations specific to various industries.  Movement of the chat icon is essential when trying to increase your engagement rates.

Didn’t find what you were looking for in our library of chat icons?  Magnum’s graphic design team can create what you are looking for!

 

Control the User Experience and Conversion

With Magnum Chat you can control the user experience while the website visitor is on ...

Control the User Experience and Conversion

With Magnum Chat you can control the user experience while the website visitor is on your site.  Through the use of our Control Page Technology, you can change the page, product, etc, that the customer is looking at in real-time, to keep them on track in the sales process.

How do you increase your conversions from your site?  Track and Control the users’ experience and take them down the path of increasing sales or enhancing customer service.

Responsive Chat Boxes for Desktop, Tablet, or Mobile Smart Phone

Magnum Chat 4.0 is responsive in nature.  It can determine if the website user is ...

Responsive Chat Boxes for Desktop, Tablet, or Mobile Smart Phone

Magnum Chat 4.0 is responsive in nature.  It can determine if the website user is using a desktop, tablet, or mobile smartphone, and place the appropriate chatbox as needed.

Considering over 40% of the visitors that come to your site are coming from their cell phone, YOU MUST have RESPONSIVE LIVE CHAT that can determine what device the website visitor is using.  Magnum is one of the only chat providers in the world that does this.

 

Integrated Conversion Forms to increase conversion within the chat engagement.

Integrated Conversion forms enables you to pick up additional lead conversion, especially when the website ...

Integrated Conversion Forms to increase conversion within the chat engagement.

Integrated Conversion forms enables you to pick up additional lead conversion, especially when the website visitor will not identify themselves.  When they request additional information, or want to make an offer, etc, you can send them a conversion form right in the chat!

Conversion rates are high when you can increase your engagement and identify who you are chatting with by having them fill out a conversion form.

 

Incentive Based Conversion and Lead Generation

The great thing about the Magnum Chat platform is that you can design thousands of ...

Incentive Based Conversion and Lead Generation

The great thing about the Magnum Chat platform is that you can design thousands of custom chat strategies and have the ability to do it.   Incentive based conversion focuses on a call to action with an incentive to follow through.

Customers want that extra opportunity, whether it’s a trip to Las Vegas, an opportunity to win a vehicle, or a gift card.  Not only does this increase the engagement, but with more engagements you have more conversion.

Create a digital promotion. Use Magnum Chat and tie it in with your current marketing or current offer.  Create a Live Chat strategy based around that offer.

 

Mobile App for Android and Iphone

Now, you can leave your desktop and log in with your cell phone to monitor ...

Mobile App for Android and Iphone

Now, you can leave your desktop and log in with your cell phone to monitor your website with Magnumchat.  Never miss another chat again!

The mobile app works very similar to the main software where you can see visitors, engage them, use canned messages, etc.

 

100% Customizable chatbox styles- Custom and Simple and Mobile

All Chatboxes are customizable for color, size, location on page, graphics used for chat icon, ...

100% Customizable chatbox styles- Custom and Simple and Mobile

All Chatboxes are customizable for color, size, location on page, graphics used for chat icon, and graphics used for photos within the chatbox.  This is not a pop up, but rather a script or chat rollover box.  There are countless customizations you can make, but the objective is to maintain your look and feel of your website.

With Version 4.1, you now have a different simple style of website.  As well, you also have a smart phone style for mobile phone users.

 

Email Marketing Custom Parameters

You can integrate Magnum chat into your email marketing campaigns.  When the email recipient clicks ...

Email Marketing Custom Parameters

You can integrate Magnum chat into your email marketing campaigns.  When the email recipient clicks on a link and lands of the site, you will immediately be able to identify them as their company name and phone number appear in our custom parameters.

Whenever the customer returns to your site, an internal database identifies them and allows you to engage them in real-time.

 

Built In Tutorial Library and Index

With Magnumchat Version 4.0 we added a complete tutorial and library with graphics for all ...

Built In Tutorial Library and Index

With Magnumchat Version 4.0 we added a complete tutorial and library with graphics for all of your questions and answers.

Under ABOUT in our top menu, click on INDEX.  Here you will find a system overview, guidelines.  Under operational software manual, click on dialog boxes to understand how to manage this system.

 

Support
Support

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