Magnum Contact Center | Magnum Contact purchases additional live chat sites
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Magnum Contact purchases additional live chat sites

Magnum Contact purchases additional live chat sites

Atlanta, Georgia —May 23rd, 2013— Magnum Chat™, a world leader in Live Chat software, chat for website technology, and Live Chat staffing with its contact center has one objective for its digital customers: generate increased sales with enhanced customer service experience.

Magnum recently purchased www.livechatstaffing.com, livechattranslation.com, and livechatinternational.com, to assist its growing international portfolio. “Our contact center consistently calls into Canada and Great Britain for a variety of clients, but for Quebec, we didn’t have any French speaking contact specialists,” cites Anthony-Scott Hobbs, CEO of Magnum. “Likewise, businesses in Quebec and other nations are looking to do business with the United States’ businesses, and live chat through their websites. It makes you wonder, how much business is lost due to not speaking the same language and having someone available that can communicate, translate, and represent your company on an international basis. Now, we have Magnum Contact Center agents across the world to accommodate your communication needs through Magnum’s live chat software.”

Currently, Magnum Live Chat Software comes in 9 Languages. Graphical User Interface is available in English, Czech and Hungarian, Spanish, Dutch, German, Slovak, Italian and Bulgarian.

Magnum Live Chat is fully hosted on Magnum Contact Center’s secure servers, allowing your business not to have to incur additional hosting costs or purchasing any additional equipment. Magnum Chat’s functionality is easily integrated in just a few minutes with no site disruption. There are four cost effective chat programs to choose from whether your want to utilize your own staff or use Magnum Contact’s professional live chat agents.

Magnum Live Chat’s robust reporting engine keeps track of every chat and gathers intelligent engagement information about each visitor with real time monitoring. To be able to intelligently engage every customer, Magnum Live Chat allows you to capture their IP address, Reverse IP, key words, SEO, multiple visits, and of course, when we generate a lead, you receive the lead’s chat transcript in real time as well.

About Magnum Contact Center and Magnum Chat—www.magnumchat.com
Magnum Contact Center is a full service marketing firm headquartered in Atlanta, Georgia that focuses on lead generation and lead generation software for its 700+ clients . Known for its U.S. based inbound/outbound contact center for phone lead generation, Emailyourlist.com for email marketing, and MagnumChat.com for live chat lead generation and live chat staffing, Magnum increases its clients business development and enhances customer service.

Magnum Chat is a Live Chat application, chat for website technology, and Live Chat staffing from Magnum’s U.S. based contact center has one objective for its digital customers: generate increased sales with enhanced customer service experience.

Many of its clients are long-term customers that recognize and appreciate the firms’ high level of dedication, technology advancement, personal service and responsiveness.

To increase your sales and website conversions, contact Magnum Chat at 866-570-4729, email Magnum at sales@magnumchat.com , chat in real time right now with a Magnum live chat specialist, or visit them on the web at www.magnumchat.com.

Media Contact:
Anthony-Scott Hobbs
Magnum Contact Center
866-570-4729
anthony@magnumcontact.com

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